Shipping

Shipping Policy

Available shipping methods, charges, and estimated delivery information are displayed at checkout when available. Orders may require processing time before shipment.

Delivery estimates are not guarantees. Carrier delays, severe weather, holidays, service disruptions, or other events outside our reasonable control can affect delivery timing.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact sales@gearonesource.com promptly. Address changes cannot be guaranteed after an order enters processing or has shipped.

Tracking

When tracking is available, it will be provided after the order ships. Tracking information can take time to update in the carrier's system.

Lost, Damaged, or Missing Shipments

If a shipment appears lost, arrives damaged, or is missing items, contact us with your order information. We will review the circumstances and, when appropriate, assist with carrier claims, replacement, refund, or another reasonable resolution.

Taxes, Duties, and Other Charges

Applicable taxes and charges may be collected at checkout. For destinations where additional duties, taxes, or fees are imposed after shipment, the customer is responsible for those amounts unless applicable law or the order terms state otherwise.

Nothing in this policy limits rights that cannot legally be waived under applicable law.