Privacy Policy

Privacy Policy

Gear One Source respects your privacy. This policy explains the types of personal information we may collect, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly, such as your name, billing and shipping addresses, email address, telephone number, order details, account information, and customer-service communications. We may also collect device, browser, IP address, cookie, analytics, and website-interaction information when you use our online store.

Payment information may be processed by Shopify or our payment providers. We generally do not directly store full payment-card numbers.

How We Use Information

We may use personal information to process and fulfill orders, accept payments, provide customer support, communicate about orders, prevent fraud and abuse, maintain store security, improve our products and website, perform analytics, comply with legal obligations, and send marketing communications when permitted by law or with your consent where required.

How Information May Be Shared

We may share information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, analytics providers, technology vendors, and professional advisers. We may also disclose information when required by law, to protect legal rights or safety, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.

Cookies and Similar Technologies

Our store and service providers may use cookies and similar technologies to keep the site functioning, remember preferences, understand website usage, support security, and measure or personalize marketing where permitted.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described above, including recordkeeping, fraud prevention, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no method of electronic transmission or storage can be guaranteed completely secure.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or opt out of certain uses. Some rights are subject to legal exceptions. To make a privacy request, email sales@gearonesource.com. We may need to verify your identity before completing a request.

Children

Our online store is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the store.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. The version posted on the store will be the current version.

Contact

Questions about this policy may be sent to sales@gearonesource.com.